Last updated: June 29, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "User") and DRock 3D Tools ("DRock," "we," "us," or "our"), the operator of the DRock 3D Tools desktop application, the website at drock3d.com, the optional Cloud Convert service, and related software and services (together, the "Service").
By installing, accessing, or using the Service — and especially by purchasing credits or running a cloud conversion — you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use the Service. By using the Service you represent that you meet these requirements and that your use complies with all laws that apply to you.
DRock 3D Tools is a Windows application and associated cloud and web services that let you organize a personal media library and cover art; convert 2D video to stereoscopic 3D using AI ("Conversion"), either locally on your own hardware or in the cloud using prepaid credits ("Cloud Convert"); author and repair media (including Blu-ray-oriented tools); play media on VR headsets and compatible apps (for example over WebDAV); control your library remotely through a companion app; and optionally sign in to a DRock account to sync state and share libraries you control. We may add, change, or remove features at any time.
Some features (including Cloud Convert, purchasing credits, sharing, and remote access) require a DRock account. You agree to provide accurate information, to keep your credentials and any PIN or access link secure, and to be responsible for all activity under your account. Notify us promptly at support@drock3d.com of any unauthorized use. You are responsible for the security of the devices and networks you use with the Service.
The Service is under active development. We do not guarantee that it will be uninterrupted, error-free, secure, or that any conversion will succeed, complete in any particular time, or produce any particular quality of output. We may change, suspend, throttle, or discontinue any part of the Service (including Cloud Convert, credit pricing, or credit value) at any time. Where reasonable, we will try to give notice of material changes that affect paid credits.
5.1 Credits. Cloud Convert is paid for with prepaid "credits." Credits are a limited, revocable license to use cloud processing capacity; they are not money, not a stored-value or gift instrument, have no cash value, and are not transferable or redeemable for cash except where required by law. Running a cloud conversion consumes credits based on the compute (for example, GPU time) and resources a job uses; we will show an estimate before a job runs, but actual consumption may differ.
5.2 Purchases. Credit packs are sold in the prices and amounts shown at the time of purchase, in U.S. dollars unless stated otherwise. Payments are processed by our third-party payment processor (Stripe). By purchasing, you authorize the applicable charge and agree to Stripe's terms. We do not store full payment card numbers. You are responsible for any taxes that apply to your purchase except taxes on our net income.
5.3 Pricing changes. We may change credit prices and the amount of compute a credit buys on a going-forward basis. Changes do not retroactively reduce credits you have already purchased.
5.4 Expiration. Purchased credits do not expire while your account is in good standing. We may expire credits after a prolonged period of account inactivity or on account closure, to the extent permitted by law, and will try to give reasonable notice first.
5.5 Local conversion is free. Converting on your own hardware does not consume credits.
Except where a non-waivable law requires otherwise:
If you are a consumer resident in the European Union, the European Economic Area, the United Kingdom, or another jurisdiction that grants a statutory "cooling-off" right for distance purchases, you normally have 14 days to withdraw from a purchase without giving a reason.
Credits are digital content / a digital service that we make available to you immediately after purchase. By buying credits and obtaining immediate access to them, you expressly request that we begin supplying the credits at once, you expressly consent to that immediate supply, and you acknowledge that you therefore lose your 14-day right of withdrawal for that purchase as soon as the credits are added to your account. You must affirmatively agree to this at checkout before payment is taken.
As a goodwill measure that goes beyond what the law requires, if you are such a consumer and you have not used any of the credits from a given purchase, you may still cancel that purchase and receive a full refund of the unused credits within 14 days of the purchase date by emailing support@drock3d.com from your account email. Once any of the credits from a purchase have been used, the right of withdrawal and this goodwill refund no longer apply to that purchase. Nothing in these Terms limits or removes any mandatory statutory right you have as a consumer, and where a non-waivable consumer-protection law conflicts with these Terms, that law prevails for you.
"Your Content" means any video, audio, images, file names, metadata, or other material you import, convert, upload, store, stream, or share through the Service.
You retain all rights you have in Your Content. We do not claim ownership of it.
For Cloud Convert and any feature that requires it, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, copy, transmit, transcode, process, and otherwise use Your Content solely to operate and provide the Service to you. This license ends when Your Content is deleted from our systems, except for backups or as required by law, and except for anonymized or aggregated technical data that does not identify you or Your Content.
You are solely responsible for Your Content and for how you use the Service. You represent and warrant that you own Your Content or have all rights, licenses, and permissions necessary to use it with the Service, including to make the copies and derivative works (such as a 3D version) that the Service creates.
You agree not to use the Service to:
We do not pre-screen Your Content, but we may review, refuse, remove, or disable access to content, and suspend or terminate accounts, at our discretion, including to comply with law or to protect the Service. Where we believe content or conduct is unlawful, we may also report it to, and cooperate with, law enforcement or other authorities, and may preserve and disclose information as required or permitted by law. You — not DRock — are responsible for ensuring your use of any movie, show, or other media is lawful in your jurisdiction.
We respect intellectual-property rights and expect you to do the same. If you believe content made available through a feature we operate infringes your copyright, send a notice to our designated agent at support@drock3d.com with: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and where it is located; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the rights holder. We will respond as required by the U.S. Digital Millennium Copyright Act (DMCA) or equivalent law, including by removing material and providing a counter-notice process. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
When you use Cloud Convert, your source file is uploaded to our cloud storage, processed on cloud compute (which may include third-party GPU providers), and the result is made available for download back to your device. Source and result files are stored only as long as reasonably needed to deliver your job and are then deleted automatically (currently within approximately 48 hours, subject to change). Do not use Cloud Convert as a backup or permanent storage service. Our handling of personal information is described in our Privacy Policy; if there is a conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy controls.
The Service relies on third parties, including Stripe (payments), Cloudflare (hosting, storage, and network), serverless GPU providers (cloud compute), Supabase (accounts and data), and metadata/artwork sources such as TMDb. Your use of those components may be subject to the third party's own terms, and we are not responsible for third-party services. The Service also incorporates open-source software, which remains licensed under its respective licenses.
The Service, including the DRock 3D Tools software, website, branding, logos, and all related intellectual property (excluding Your Content and third-party components), is owned by DRock and protected by law. Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license to install and use the application and Service for your own use. You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse engineer it except to the extent that restriction is prohibited by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROCK DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CONVERSIONS WILL SUCCEED OR MEET YOUR EXPECTATIONS. YOU USE THE SERVICE AT YOUR OWN RISK AND ARE RESPONSIBLE FOR MAINTAINING YOUR OWN COPIES OF YOUR FILES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROCK AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR FILES, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. DROCK'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DROCK FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless DRock and its operators from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any law or third-party right, including any intellectual-property or privacy right.
You may stop using the Service and close your account at any time. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, including for violation of these Terms, suspected infringement or illegal activity, non-payment, or to comply with law. On termination, your right to use the Service ends. Sections that by their nature should survive — including Sections 5–9 and 13–18 — survive termination. Closing your account does not entitle you to a refund of credits except as required by law.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where reasonable, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, stop using the Service.
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws rules. You and DRock agree that any dispute will be resolved exclusively in the state or federal courts located in Sacramento County, California, and you consent to their personal jurisdiction and venue — except where applicable law gives you, as a consumer, the right to bring a claim in the courts of your place of residence.
These Terms, together with any policies referenced here (such as the Privacy Policy), are the entire agreement between you and DRock regarding the Service and supersede prior agreements. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing here creates a partnership, agency, or employment relationship.
Questions about these Terms? Contact us at support@drock3d.com.